Since every item is made to order just for you, please allow 1–3 business days for production. After that, shipping typically takes 3–6 business days depending on your location within the US. So from click to doorstep, you're looking at roughly 4–9 business days.

Because every product is custom-made to order, we're unable to accept returns or exchanges. However, if your item arrives damaged or defective, send photos to support@bigbangpixels.store using the same email address you placed your order with, and we'll make it right. Care instructions for each product can be found in its description — following them helps keep your gear looking fresh.

We work exclusively with premium suppliers and personally test every product type before it hits the store. From the stitching on our embroidered caps to the print on our tote bags, we don't put anything up for sale that we wouldn't wear or carry ourselves.

Right now we ship exclusively within the US to ensure the fastest and most reliable delivery for our customers. We're exploring international shipping for the future — subscribe to our emails to be the first to know when we expand.

Absolutely. All transactions are processed through Shopify Payments, a trusted and fully backed payment platform. We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, and more — so you can check out however you're most comfortable.